Nicole Henderson

Staff Engineer

• Built AI/LLM pipelines to parse commercial lease documents (base leases, amendments, and related legal documents) into internal tools used by property managers, asset managers, and underwriters
• Extracted tenant health status, cotenancy restrictions, rent terms, and other key lease data across the portfolio
• Generated legal estoppels and due diligence packages, and implemented vector search across properties and tenants
• Built Zoom Scribe, an internal tool that parses meeting transcripts and generates summaries

Engineer

• Integrated LLM-based summarization features to transform legalese from signed trust documents into clear, client-facing insights, enabling advisors to generate trust summaries and analyses in seconds instead of hours
• Architected and implemented core backend services in Golang to orchestrate LLM-powered pipelines that extract key entities (grantors, trustees, beneficiaries) from complex estate-planning documents with AI extraction accuracy rate exceeding 98%

Tech Lead/Senior Software Engineer

• Led integration of the Apero EHR vendor with in-house Revenue Cycle Management systems via FHIR REST APIs, synchronizing patient, clinical, and billing data
• Technical lead for the Revenue Cycle Management team, overseeing payment collections and revenue integrity for therapy and psychiatric services
• Led large scale monolith decoupling and billing vendor migration
• Led cross-functional initiative enabling millions of Kaiser Permanente members to access Headspace's psychiatric and clinical therapy services through a microservices platform integration

Team Lead/Engineering Manager

• Managed and guided career growth of 7 engineers; planned hiring and staffing
• Refined strategic alignment between engineering and product roadmaps

Senior Software Engineer

• Software lead for a brokerage-owned labor, materials, and vendor catalog supporting home renovation listings
• Proposed and implemented federated GraphQL data loaders and pagination patterns, driving org-wide adoption
• Prototyped a full-stack automated testing suite spanning unit, integration, and UI layers
• Formalized on-call procedures and product SLOs; built monitoring and alerting across the stack

B.S. Aerospace Engineering